We've been hard at work over the past week, rolling out a series of updates and features designed to enhance your chatbot experience. Let's dive deep into each of these updates and explore their potential impact.
1. Introducing Sustainable Pricing Plans
Starting October 1st, UChat is transitioning to a new pricing structure. This isn't just a change for the sake of change. We've carefully considered the long-term sustainability of our platform and the value we want to offer our users. Our goal? To ensure that you have access to the best tools and features to build robust chatbot automations without breaking the bank. Watch our detailed video to understand the nuances of our new pricing.
2. Never Run Out with Auto Top-Up
One of the challenges many users face is running out of credits, especially when trying to upgrade or purchase add-ons. With our new Auto Top-Up feature for partner credits, this will be a concern of the past. It's all about ensuring seamless operations and user experience. Learn more about this feature.
3. Action Tutorials: Enhancing User Engagement
Subscribing and Unsubscribing: Engagement is a two-way street. While it's essential to capture user interest, it's equally crucial to respect their choices. Our new tutorials on how to re-engage users and how to let them opt out ensure that you strike the right balance.
Human Touch with Assign to Agent: Chatbots are powerful, but sometimes a human touch can make all the difference. Our tutorial on assigning a live chat agent ensures that you can seamlessly transition from bot to human, enhancing user satisfaction
Adding Notes: Context is king. By adding notes to user conversations, you can provide richer, more personalized interactions
Integration with Zapier: Automation is the future. Our step-by-step guide on how to trigger a Zap allows you to connect UChat with Zapier, opening up a world of automation possibilities
4. Collaborate Better with Agent Group Chats
Effective communication is the backbone of any successful team. Our new Agent Group Chat feature is designed to foster better collaboration among live chat agents. By creating group chats and assigning agents, you can ensure that issues are addressed promptly and efficiently. Discover the full potential of this feature
5. Harnessing the Power of ChatGPT Functions
We're thrilled to introduce a new section in chat completions: functions. This feature taps into the intent detection system's power, allowing for more nuanced and intelligent chatbot interactions. Explore the capabilities of ChatGPT functions
6. Enhancements for User Experience
Our new default reply for expired step buttons ensures that even if users interact with buttons days later, they're still directed to the next step of your automation. It's all about ensuring a smooth and intuitive user journey.
7. Dive Deep with Our Documentation
For those who love the nitty-gritty details, we've crafted comprehensive documentation on our latest agent group chat feature. Dive deep into the guide and get the most out of this feature.
In conclusion, at UChat, we're committed to continuous improvement. Each update and feature is designed with you, our valued user, in mind. Stay tuned for more exciting developments in the future!
See you next week!