It has been an action-packed week here at UChat, and we are thrilled to bring you up to speed with our latest releases and updates. There's a treasure trove of content we've worked on diligently for you, so let's jump right in!
A Spotlight on Our Latest Videos
This week has been a whirlwind of content creation. We've produced a host of educational videos, each one carefully designed to enhance your UChat experience.
GHL/AirChatty Inbound Message Trigger
The new video guide for the GHL/AirChatty Inbound Message Trigger gives you a comprehensive, step-by-step walk-through of how to sync your SMS messages from GHL/AirChatty to UChat. If you've ever wondered how to do it, this tutorial is your ultimate guide.
Formatting you message so it can pop!
Next up is our tutorial on how to format your text in webchat. The webchat channel at UChat comes with a plethora of customization options, including text formatting to make your messages truly stand out. This tutorial is your roadmap to adding that extra dash of appeal to your communications.
Airchatty Tutorials
We understand how important it is for you to get familiar with the CRM as much as possible. With that in mind, we've continued our Airchatty tutorials with two new additions: a guide to the Media Library and a deep dive into the exciting world of Content A.I.
JivoChat, VK and Chatwoot guides
The week has been equally rewarding for JivoChat and Chatwoot users. We've updated our JivoChat and Chatwoot tutorials to give you the latest insights into connecting JivoChat as well as Chatwoot and creating a chatbot on both of JivoChat and Chatwoot. These guides are comprehensive and straightforward, offering you a seamless setup experience.
For our VK users, we've taken it a notch higher. We've added three tutorial videos to help you connect, build, and test your VK chatbots in the UChat workspace.
Practical Guides for Improved User Experience
We've noticed some users faced challenges receiving push notifications on their mobile apps, so we decided to help. We've created a step-by-step guide to help you enable push notifications and stay on top of all your updates.
Moreover, we have a special treat for all GHL users – we've integrated OpenAI and ChatGPT with UChat, and our video tutorial is there to guide you on leveraging this cutting-edge technology in GHL.
We've also released a tutorial on syncing contacts between Airchatty/GHL and UChat. This guide takes you through the simple yet essential process of syncing your contacts, making your UChat experience more streamlined.
We've added an Agent Follow Up tutorial to help you utilize all the live chat options we offer. This guide walks you through setting up follow-up messages for your agents.
Community-Powered Discoveries
Our community member discovered an impressive workaround - a way to automate replies to comments on Facebook group posts. We couldn't resist sharing this discovery with you all! You can explore this excellent feature and its setup process in our latest video tutorial.
UChat Updates: Elevating Your Automation Experience
At UChat, we constantly strive to provide you with the best user experience. This week, we've brought several updates to make your automation building process smoother.
The new WhatsApp template type, Authentication type, lets users verify their accounts by copying and pasting login codes from sent message templates.
Also, at our partners' request, we've now enabled admin access to edit client workspace bots.
We also added a new action to allow you to clear multiple custom fields at once.
We've added Telnyx, a new SMS provider to offer you more choices and better service.
Further, we've also improved features based on user feedback, such as allowing users to select style (full page, embed, popup, etc.) for the ref URL widget for the web channel
and allowing users to set online or offline status from the top right corner.
What's Coming Up Next?
As we wrap up an exciting week, our gears are already grinding for the next. We have some exciting developments in the pipeline, like a mini app for Google Calendar. Imagine receiving free slots directly inside your chatbot and creating events on your Google Calendar straight from there!
While we're keeping some of our upcoming projects under wraps for now, stay tuned for our next weekly summary for more updates.
We hope you've found this week as exciting as we did. Here's to another week of learning, growing, and innovating together. Until next time!